Customer Service Advisor - #1655547

• Respond to customer queries in a timely and accurate manner.


• Provide product recommendations based on customer's needs and preferences.


• Handle and resolve customer complaints professionally.


• Process orders, forms, and requests efficiently.


• Maintain detailed records of customer interactions and transactions.


• Follow up on customer interactions when necessary.


• Work closely with other team members to meet customer service goals.


• Participate in training and development opportunities to enhance skills and knowledge.

A successful Customer Service Advisor should have:

• A strong understanding of customer service principles and practices.


• Excellent communication and interpersonal skills.


• Good problem-solving abilities and resilience in dealing with difficult situations.


• High level of accuracy and attention to detail.


• Proficiency in using customer service software and databases.

Our client is a large organisation within the retail industry. Known for its commitment to quality and exceptional customer service, the company prides itself on its friendly and professional work environment.

• An attractive salary range of £25,397 per annum.


• A supportive company culture that values employee growth and development.


• Unique perks such as discount off products, a bonus scheme, and free parking.