Senior Commercial Product Manager - #1762361
bolttech
About us bolttech is a fast-growing global insurtech with a mission to build the world’s leading, technology-enabled ecosystem for protection and insurance. Our vision is to connect people with more ways to protect the things they value. Launched in 2020 in Singapore, bolttech’s 1,600+ team serve customers in 35+ markets across Asia, Europe, North America, and Africa.
With international licenses, an extensive partner network, and leading-edge technology and product innovation capabilities, our ecosystem brings together insurers and distributors to make it easier for customers to get the right protection at the point of need. In this position you will…As a Senior Commercial Product Manager, you will play a critical role in analyzing market landscapes, identifying opportunities, and delivering innovative general insurance, with a strong focus on device and consumer electronics protection insurance products and services, that cater to evolving customer needs for European and African markets. You will work cross-functionally with underwriting, pricing, sales, digital product, and engineering teams to ensure product viability, desirability, and successful launches from end to end.
You will be responsible for…Conducting comprehensive market research on broader general insurance and device protection and consumer electronics insurance trends across Europe and Africa, including customer needs, market trends, regulatory environment, competitor landscape. Defining general insurance & device protection and consumer electronics protection product features and coverage on the above insights to support business growth activities with prospective clients as well as existing partners
Leading the enhancement of existing protection insurance products to optimize customer value and business performance. Working closely with underwriting and pricing teams to ensure product viability and profitability while maintaining competitive positioning. Partner with sales teams to understand customer and partner requirements, ensuring product-market fit.
Collaborating with project management, digital product and engineering teams to oversee the development, testing, and launch of new protection programs. For you to be successful……we expect you to be able to demonstrate the following key competencies:Customer Focus:Actively seeks to understand customer feedback and needs and uses this in decision making and solutioning
Responds quickly and effectively to new customer ideas and request.CollaborativeDevelops collaborative and dynamic working relationships to achieve the best possible outcomes
Resolves disputes using a range of tactics to prioritize positive outcomesCommunicationKeeps relevant people accurately informed and up-to-date of both positive and potentially negative information
Concise in communicating and references relevant information tailored to the audience to support pointsAdaptableLooks to understand bigger picture rationale for changes and adapts in a flexible and nimble manner
Flexible in successfully juggling multiple requirements, ambiguity and competing demands. Perseveres in challenging circumstances.Literacy – Digi, Tech & DataProficient and competent in navigating and using digital, data and technology tools and software applications relevant to role including performing basic trouble shooting strategies
Understands and can explain the core technology and digital platforms, applications and tools used, and offered, by bolttech (e.g.AI, API, RPA,). Able to explain how these provide competitive advantage
You will require the following qualifications and skills At least 6-8 years experience with general insurance, in particular device protection, consumer electronics insurance, and insurtech trends. Ability to synthesize data, conduct market analysis, and make data-driven product recommendations.Experience in balancing product desirability, viability, and feasibility to achieve business objectives.
Track record of launching and optimizing innovative products in competitive markets. Experience working with digital product and/or engineering teams, understanding technology trends and digital transformation in insurance. Fluency in EnglishDiversity and InclusionAt bolttech, we are diverse and inclusive.
We value each person's unique skills, background, and identity. We never discriminate on cultural background, religion, sex, gender, gender identity or expression, sexual orientation, age, disability, veteran status, genetic information, marital or family status or any legally protected status. Everyone belongs.
And because everyone’s different, we’re also flexible in the ways we work, so each person can bring their best efforts every day.
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