Area Support Officer - #1764413

Incentive FM Group


Date: 19 hours ago
City: Bradford
Contract type: Full time
Work schedule: Full day
Incentive FM Group


SHIFT PATTERN - Working as a relief officer covering sickness and holidays. on days, nights and weekends. 


The Area Support Officer provides flexible and reliable support across various client sites within a designated area, ensuring that high standards of security and customer service are consistently delivered. This role is ideal for someone adaptable, with strong problem-solving skills, and committed to maintaining safety and security across different environments.


Key Responsibilities



  • Provide short- and long-term cover for absences, vacancies, or special events at client sites.

  • Deliver high-quality security services, including:

  • Access and egress control.

  • Patrolling and monitoring premises to ensure safety.

  • Conducting thorough searches of individuals and vehicles where required.

  • Responding promptly to alarms and incidents.

  • Perform detailed incident reporting, ensuring all documentation is accurate and submitted on time.

  • Operate and monitor security equipment such as CCTV, access control systems, and alarm systems.

  • Ensure compliance with site-specific procedures and company policies.


Customer and Stakeholder Engagement



  • Build positive relationships with clients, staff, and visitors by providing professional support and assistance.

  • Act as the main point of contact for security concerns at the assigned site during shifts.

  • Ensure any client issues are escalated appropriately and resolved effectively.


Support Functions



  • Provide training, mentoring, and guidance to new security personnel as required.

  • Adapt quickly to site-specific protocols and expectations, maintaining professionalism in diverse settings.

  • You must be flexible and welcome to change at short notice.


About You



  • Essential Requirements

  • Valid SIA License – Door Supervisor (DS) or Security Guard (SG) required.

  • Full UK Driving License with access to a reliable vehicle.

  • Proven experience in a security role, with knowledge of security operations and best practices.

  • Strong written and verbal communication skills for incident reporting and client interactions.

  • Exceptional adaptability and flexibility to cover various shifts, locations, and environments.

  • Excellent problem-solving abilities and the capacity to remain calm in emergencies.


Key Details



  • Contract Type: Full-Time/Part-Time/Flexible.

  • Working Hours: Varied, including days, nights, and weekends, depending on site requirements.

  • Opportunities for training and career development.

  • Ongoing training and opportunities for professional development.

  • A supportive and inclusive workplace where your contributions are valued.

  • The chance to play a critical role in maintaining security for our clients.


Successful candidates will also be required to undergo screening and vetting (BS7859)


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