Retail Support Administrator - #1770536

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Are you highly organised with exceptional communication skills? Do you have a knack for building strong relationships and seeing tasks through to completion?

If so, we have an exciting opportunity for a Retail Support administrator to join a successful fashion brand

In this role, you will provide vital administrative and operational support to retail teams, ensuring smooth store operations and effective communication between head office and retail teams. You'll help coordinate resources, track performance, and support the rollout of company initiatives across the retail division. You'll also work closely with the UK Retail Support Manager to resolve operational issues and ensure all stores are aligned with company standards and best practices

Retail Support Administrator Responsibilities:

Ensure retail teams and concessions have a reliable point of contact

Resolve queries promptly via phone, email, or other platforms

Maintain strong communication between retail teams and head office departments, including People, Health & Safety, Merchandising, and Marketing

Provide administrative support across the retail estate

Accurately track stock transfers and deliveries, keeping daily spreadsheets up to date

Record and manage delivery discrepancies, uniform orders, and faulty goods reports

Process orders efficiently to ensure timely deliveries

Build and maintain strong relationships with retail teams and interdepartmental colleagues

Effectively communicate updates to retail teams through platforms like SharePoint and Viva Engage

Ensure compliance with company policies and procedures across all stores

Contribute to the weekly newsletter with insights and updates

Support regional and area managers as needed, including providing relief cover when required



Retail Support Administrator Skills and Experience:

At least 3 years of experience in an administrative office support role

Strong administration and organisational skills

Clear and concise written and verbal communication

Ability to manage multiple tasks and work under pressure

Proactive, self-motivated, and able to work independently

A team player with the ability to adapt in a dynamic, growing business

Computer literate, particularly with Microsoft Office (Excel, Word, PowerPoint), and confident using online communication platforms

Profit Share Bonus: A discretionary bonus based on the company's success

Pension: Secure your retirement with a comprehensive pension plan

Annual Leave: 25 days of starting annual leave entitlement

Loyalty Rewards: Earn an extra day off for every 3 years of service, up to 2 additional days

Buy More Leave: Purchase up to 3 extra days of annual leave each year

Exclusive Discounts: Get special discounts across all our brands

Wellness & Perks: Join company walks, enjoy fitness perks, access a subsidised canteen, and more!

Family Support: Enhanced maternity, paternity, and adoption leave schemes after 2 years of service

Volunteer Day: Take a paid day off to give back to your community

Parking & Facilities: Free on-site parking and convenient amenities including showers, Starbucks coffee, and cycle-to-work schemes

Don't miss the chance to be a part of something special and take your career to new heights. Apply now!



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