Apprentice Medical Administrator - #1770537

Heales Medical is a successful and well-established Health Services provider which offers flexible, cost-effective and tailor-made health solutions across the UK for a diverse range of private and public sector clients including Local Authorities, NHS Trusts and Manufacturers. Our proactive approach to delivering effective, result-focused services to our clients is aligned to government strategies and offers compelling solutions that address the key elements identified in improving health and minimising absence. We have always advocated early intervention to support employees in remaining at or returning to work which was the basis on which Heales Medical was formed in 1999. We provide EAP and musculoskeletal assessment and treatment services to support this approach. We can offer local appointments for client employees within 5 days or less for an emergency. A proactive approach has now been ratified by Dame Carol Black’s Sickness Absence review and the Government’s response to her report

Responsibilities: Answering inbound telephone enquiries from clients and their employees as well as other internal employees, agents, contractors, or suppliers

Reviewing and processing alerts from the Company’s in-house database

Reviewing and processing emails from various stakeholders

Typing and sending letters

Scanning hard copies of medical notes & documents into the computer as required

Opening, date-stamping, and distributing internal and external post to the relevant departments or individuals

Franking and posting outgoing post

Entering data into computer systems

Creating and placing purchase orders for stationery or medical supplies in line with the Company’s ordering process

Any other reasonable duties as may be required from time to time in the proper operation of the business

Requirements: Level 3 Business administrator apprenticeship standard

5 days per week in the office

One workshop per month in college

Assessor to visit the office every 4-6 weeks

All assignments to be set and uploaded to our CRM system, Aptem

Working hours: Monday to Friday 8:30am - 5pm



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