Customer Services Team Leader - #1772444
Sewell Moorhouse Recruitment
Date: 8 hours ago
City: Bradford
Contract type: Full time
Work schedule: Full day
Sewell Wallis is working with a well-established, growing West Yorkshire business based in the Bradford area, which is currently looking for an experienced Customer Services Team Leader to join the business and support the customer service team
As Customer Services Team Leader you will play a key role within the Customer Services Team. You will use your experience and expertise to be the first point of contact for complex and technical queries of the team and will provide additional support to the Customer Care and Quality Manger and Customer Services Manager
What will you be doing?
Call Centre Management
Claims Handling
Complaint Handling
Call Handling
Data Handling
Issue of documentation
What skills are we looking for?
3 or more years' experience within customer service, ideally within a team leader/managerial level role
Strong customer service and communication skills
Candidate must show strong attention to detail
Be comfortable working with time constraints and deadlines
What's on offer?
Modern office located near good transport links
Excellent long-term progression
Supportive environment and opportunity to work with a friendly team
Send us your CV below or contact Becky Gibson for more information
To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions
#J-18808-Ljbffr
As Customer Services Team Leader you will play a key role within the Customer Services Team. You will use your experience and expertise to be the first point of contact for complex and technical queries of the team and will provide additional support to the Customer Care and Quality Manger and Customer Services Manager
What will you be doing?
Call Centre Management
Claims Handling
Complaint Handling
Call Handling
Data Handling
Issue of documentation
What skills are we looking for?
3 or more years' experience within customer service, ideally within a team leader/managerial level role
Strong customer service and communication skills
Candidate must show strong attention to detail
Be comfortable working with time constraints and deadlines
What's on offer?
Modern office located near good transport links
Excellent long-term progression
Supportive environment and opportunity to work with a friendly team
Send us your CV below or contact Becky Gibson for more information
To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions
#J-18808-Ljbffr
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