Import Air Freight Operator - #2068021

Role - Import Air Freight Operator

Location - Bradford / BD1

Salary – Up to 35k DOE

My client is looking for a motivated, proactive and customer‑focused Import Air Freight Operator to join their growing team. The primary focus of the role is managing international air freight import shipments – supporting customers from quotation through to cargo release, while delivering a high standard of service at every stage.

The role involves:

• Managing air freight import shipments from initial quotation to final delivery


• Liaising with overseas agents, airlines, carriers and customers worldwide


• Preparing and issuing quotations, ensuring BIFA Terms & Conditions are included


• Making courtesy follow‑up calls to customers regarding quotations and bookings


• Coordinating bookings with global partners and carriers


• Tracking shipments and proactively updating customers on progress


• Preparing documentation including Notices of Arrival and invoices


• Supporting customs clearance processes and ensuring all documentation is compliant


• Ensuring cargo is released only against correct documentation and cleared funds


• Querying and approving invoices in line with agreed rates


• Resolving issues efficiently while protecting customer and supplier relationships

The role requires:

• Experience within air freight imports or international logistics


• Strong organisational, communication and customer service skills


• A proactive approach and the ability to work using initiative and common sense


• Attention to detail and strong administrative capability


• Confidence liaising with customers, suppliers and internal teams


• Ability to manage workloads effectively in a fast‑paced environment

Benefits include:

• Competitive salary up to £35,000 DOE


• Full training and ongoing support


• Opportunity to develop and progress within a growing logistics business


• Parking on site


• 25 days holiday + BHs


• Monday to Friday - 9am-5.30pm – NO hybrid / remote working

Apply now

If you’re driven, commercially aware and looking to grow within a supportive and fast-paced environment, I would love to hear from you.