Bartender - Full Time - #2081751

Relais & Chateau at Thornbury Castle are seeking a Bartender to join our professional and hard working team. Someone who has the passion to deliver a truly memorable and impressive experience for our guests. You will be working in a unique and beautifully restored Castle, creating 5* experiences for our guests.

About Us

Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces.

Our company goal is to deliver "refined and personalised hospitality" to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people. 1 Michelin Key Hotel and 3AA Rosette Restaurant.

Job Description

• £12.71 per hour
• Full time position, 40 hours per week, mainly evening shifts and weekends
• Additional share of the service charge and tips every month
• Greet guests, take orders and serve food and drinks
• Answer all queries about the menu including drinks and make suggestions
• Take ownership of guest’s requirements and food allergies
• Set up the dining areas and process charges and payments
• Effectively communicate with managers and all colleagues
• Follow Health and Safety and Food Safety procedures
  
  

Qualifications

• Experienced bartender
• Knowledge of traditional cocktails and spirits
• Experience with handling guest queries and complaints
• Natural passion and flair for the industry and food
• A calm mature approach
• Ambition to succeed at the highest levels
• Dedicated team player with strong communication skills
• Ability to work unsupervised using own initiative when needed
• Willing to learn new things
  
  

Additional Information

• 28 days holiday including bank holidays
• An additional paid day off on your birthday
• Complimentary stay at the Castle after 3 months’ probation period successfully passed
• Training programs via internal & external professionals and access to online training facilities
• Staff and family rates on hotel accommodation and discounts on food and beverage
• Recognition programmes
• Uniform and meals provided whilst on duty and free parking