National Account Executive - #2172601

Job description:

B2B Sales Executive, on site job, BD3 8EX.

About the Role

RTC Distribution Ltd is looking for a motivated and commercially driven B2B Sales Executive to join our growing wholesale and distribution team at our Bradford office.

This is an office-based sales role focused on developing new business, managing existing B2B customer accounts and increasing wholesale sales across our portfolio of fragrance brands.

The successful candidate will spend much of their time communicating with existing and prospective customers by telephone, email and WhatsApp, building relationships, generating orders and identifying opportunities to grow customer accounts.

You will be responsible for proactively contacting customers, following up sales opportunities, introducing new products and ranges, and developing new B2B business.

You will also work closely with our internal sales, operations and warehouse teams to ensure customers receive a high level of service from initial enquiry through to order fulfilment.

The ideal candidate will be confident on the telephone, commercially minded, target-driven and comfortable building long-term relationships with B2B customers.

Key Responsibilities

• Manage and develop a portfolio of existing B2B customer accounts.
• Proactively contact existing customers to generate repeat business and increase sales, this is in person, on calls and via email.
• Identify and approach new potential wholesale customers.
• Generate new business primarily through telephone, email, WhatsApp and other B2B sales channels.
• Build strong, long-term relationships with retailers, wholesalers and other business customers.
• Present and promote our fragrance brands, new launches and product ranges.
• Understand individual customer requirements and recommend suitable products and ranges.
• Follow up sales enquiries, leads, quotations and potential orders.
• Work towards agreed individual and departmental sales targets.
• Identify opportunities to increase customer spend through upselling, cross-selling and introducing new product ranges.
• Reactivate dormant and inactive customer accounts.
• Prepare quotations and sales orders accurately using the company's ERP system.
• Keep customers informed of new launches, incoming stock, promotions and other sales opportunities.
• Maintain accurate records of customer communication, sales activity and opportunities.
• Develop a strong understanding of our brands, products, pricing and the wider fragrance market.
• Support new product launches by introducing and selling new ranges to B2B customers.
• Monitor customer buying patterns and identify opportunities for account growth.
• Work closely with the operations and warehouse teams to ensure customer orders are processed efficiently.
• Assist with resolving customer queries and order-related issues.
• Provide regular updates to management regarding sales activity, customer feedback and market opportunities.
• Attend trade shows, exhibitions or customer meetings where required.

About You

We are looking for someone who is:

• Confident and comfortable making outbound sales calls.
• Sales-focused and motivated by achieving targets and growing accounts.
• Proactive and comfortable approaching new customers.
• Able to build strong and professional customer relationships.
• Commercially aware with a good understanding of pricing and customer requirements.
• Highly organised with strong attention to detail.
• Confident communicating by telephone, email and WhatsApp.
• Able to manage multiple customer accounts and sales opportunities.
• Comfortable working in a busy, fast-paced office environment.
• Confident using computers, email and Microsoft Excel.
• Comfortable learning and working with CRM, ERP and order management systems.
• Self-motivated and willing to take ownership of customer accounts.
• A strong team player.
• Professional, reliable and customer-focused.

Previous experience in B2B sales, telesales, wholesale, distribution, account management or business development would be advantageous.

Experience within the fragrance, beauty, cosmetics or retail sector would be particularly beneficial.

Experience using Odoo or another ERP/CRM system would also be beneficial but is not essential, as training can be provided.

What We Offer

• Full-time, permanent position based at our Bradford office.
• Opportunity to join a growing fragrance distribution business.
• Opportunity to work with an expanding portfolio of fragrance brands.
• A varied B2B sales role covering account management and new business development.
• Training and development opportunities.
• Opportunity to attend relevant trade shows and industry events.
• Opportunity to grow and progress as the B2B department expands.

Experience:

• B2B sales: 2 years (preferred)