Admin Officer - #2191823

Administrative Officer
Location: Bradford BD1 1JA

Hours - 37 hours Mon - Fri - 9.00am to 5.00pm (can be flexible)

Pay rate - £12.86 per hour

If you're organised, calm under pressure, and genuinely enjoy helping people navigate complex processes, this is a brilliant opportunity to support the effective running of hearings in Bradford. Our client is hiring for a reputed client, offering a role at the heart of justice-where your attention to detail and clear communication really matter.

What you'll be doing:
* Check and maintain vacancy/hearing details to ensure information is correct, not generic or outdated
* Carry out administrative tasks to prepare for, facilitate, and conclude hearings
* Provide face-to-face, telephone (incoming and outbound), and correspondence support-signposting users to the right help where needed
* Support users with specific (and potentially complex) needs by providing clear, consistent information to help them participate in justice effectively
* Follow complaints policies and procedures, responding promptly to prevent escalation and updating records as required
* Process work in line with standard operating procedures to meet performance targets and maintain service standards
* Handle case files with accurate data entry, secure information management, and compliance with retention and data loss protocols
* Assist with listing and scheduling, helping ensure efficient use of judicial time and responsiveness to urgent matters
* Provide judicial business support such as diary coordination and local administrative tasks
* Support enforcement procedures, including financial assessments, assisting fine collection, and producing basic statistical/financial reports

What you'll bring:
* Strong administration skills with a real focus on accuracy and security
* Confident communication skills across multiple formats-face to face, by phone, and in writing
* Ability to follow policies and procedures, including complaints handling
* A professional, helpful approach when working with users who may have complex needs
* Organisation and responsiveness to help keep hearings and schedules moving smoothly

Additional information:
* This position is to cover a replacement worker following a resignation.

If you'd like to use your admin strengths to make a difference, apply now. We're keen to hear from candidates who thrive on responsibility, clarity, and supportive, people-focused service.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.