CMP Administrator - #1770540

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A new temporary position for a OneTrust CMP Administrator to be responsible for managing and overseeing the implementation and day-to-day operations of the OneTrust Consent Management Platform (CMP). This role ensures that the platform is configured to meet the organisation’s privacy, consent, and data protection requirements in compliance with global regulations such as PECR, GDPR, CCPA, and other data privacy laws. The administrator will collaborate with a wide range of internal and external stakeholders to optimise the platform and ensure it meets business needs

Key Responsibilities:

Administer and maintain the OneTrust CMP, including configuration, customisation, and integration with other systems

Ensure the CMP is compliant with global privacy regulations such as PECR, GDPR, and CCPA

Configure and manage consent banners and preference centres within the OneTrust platform

Monitor and resolve any issues related to consent management, ensuring minimal impact on the user experience

Work with cross-functional teams (legal, application development, marketing, and product) to ensure alignment with business objectives and regulatory requirements

Regularly review and update the CMP configurations in response to changes in privacy laws or organisational requirements

Generate and analyse CMP reports/dashboards on user consent, preferences, and compliance metrics

Conduct regular audits in partnership with testing teams to ensure customer consent preferences are respected and align with compliance requirements and company policies

Provide ongoing support and training to internal teams on the use of the OneTrust CMP platform

Collaborate with external vendors and consultants as needed to enhance or customise our CMP capability

Troubleshoot and resolve any technical issues with the CMP, working closely with the application development teams and OneTrust Professional Services as needed

Take an active role in the refinement of CMP requirements for new programs of work and updates to existing applications

Knowledge, Skills and Capability:

Strong verbal and written communication skills, with the ability to explain complex technical details to a wide and diverse audience

Able to adapt communication style based on colleagues’ needs and work with a wide range of stakeholders across departments

Active listener and personable, allowing people to feel at ease when approached for guidance

Enjoys working in a fast-paced environment, being proactive in addressing challenges, and adapting to change whilst dealing with ambiguity

Ability to prioritise tasks, meet deadlines, and manage workload effectively through strong planning and organisation skills

Hungry to learn fast with an appetite for continuous improvement

Meticulous attention to detail with the ability to spot errors and ensure accuracy in all tasks and processes

Emotionally resilient, happy working in a dynamic, ever-changing environment

Ability to interpret requirements and make informed decisions

Self-motivated team player with a solutions-oriented approach, able to work with minimal supervision

Ability to build strong relationships quickly with team members and collaborate across teams

Solid competency in use of Microsoft Office tools, including Microsoft Windows, Teams, Office365

Confident in taking an active role during meetings, speaking up, and keeping the camera on to foster a more engaging remote work environment

Interest and some knowledge of the structure in web and mobile application technologies

Desirable Technical Expertise:

Proven experience in managing and administering OneTrust CMP or similar consent management platforms

Knowledge of global privacy laws and regulations (GDPR, CCPA, etc.)

Familiarity with data protection concepts, including data subject rights and consent tracking

Technical proficiency in configuring and managing OneTrust's tools and features, including consent banners, preference centres, and integrations with other systems

Strong problem-solving skills and the ability to manage complex configurations and integrations

Excellent documentation and communication skills

Previous experience of usage of Atlassian applications such as Jira and Confluence



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