Customer Service Advisor - #1775362
Search
Date: 8 hours ago
City: Bradford
Contract type: Full time
Work schedule: Full day
Job Title: Customer Service - Admin (hiring for multiple roles!)
Location: Bradford, BD6
Salary: £12.21 - 40hrs a week (£25,396.80 pa)
Hours: Full-time, Monday to Friday hours between 7am-7pm
Temp to perm!!
About the Company:
We are representing an amazing company in Bradford who are looking to expand their Planning and Scheduling Team! This is a great opportunity in a thriving business, perfect for those who have a confident phone manner and pride themselves for their organisational skills
Role Overview:
As a Planner/Scheduler, you will be the crucial link between our customers and engineers. Your primary responsibility will be to plan and schedule work efficiently, ensuring that customer needs are met promptly and engineers are effectively utilised. Your main goal will be to create a seamless workflow and enhance customer satisfaction
Key Responsibilities:
Coordinate and schedule work between customers and engineers
Communicate with customers to understand their needs and schedule appointments
Ensure that engineers are allocated tasks efficiently and effectively
Maintain accurate records of schedules, customer interactions, and follow-ups
Resolve scheduling conflicts and customer inquiries efficiently and professionally
Work closely with the team to achieve individual and team goals.What We're Looking For:
Previous experience in planning, scheduling, or a customer service role is preferred but not necessary
Strong communication skills, both verbal and written
Excellent organisational skills with a keen attention to detail
Ability to handle multiple tasks and remain calm under pressure
Positive, enthusiastic, and self-motivated with a desire to meet targets
Ability to work well independently and as part of a team.What We Offer:
Full training and ongoing development
A friendly and supportive working environment
Opportunities for career progression
TEMP TO PERM OPPORTUNITYWe look forward to hearing from you!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Location: Bradford, BD6
Salary: £12.21 - 40hrs a week (£25,396.80 pa)
Hours: Full-time, Monday to Friday hours between 7am-7pm
Temp to perm!!
About the Company:
We are representing an amazing company in Bradford who are looking to expand their Planning and Scheduling Team! This is a great opportunity in a thriving business, perfect for those who have a confident phone manner and pride themselves for their organisational skills
Role Overview:
As a Planner/Scheduler, you will be the crucial link between our customers and engineers. Your primary responsibility will be to plan and schedule work efficiently, ensuring that customer needs are met promptly and engineers are effectively utilised. Your main goal will be to create a seamless workflow and enhance customer satisfaction
Key Responsibilities:
Coordinate and schedule work between customers and engineers
Communicate with customers to understand their needs and schedule appointments
Ensure that engineers are allocated tasks efficiently and effectively
Maintain accurate records of schedules, customer interactions, and follow-ups
Resolve scheduling conflicts and customer inquiries efficiently and professionally
Work closely with the team to achieve individual and team goals.What We're Looking For:
Previous experience in planning, scheduling, or a customer service role is preferred but not necessary
Strong communication skills, both verbal and written
Excellent organisational skills with a keen attention to detail
Ability to handle multiple tasks and remain calm under pressure
Positive, enthusiastic, and self-motivated with a desire to meet targets
Ability to work well independently and as part of a team.What We Offer:
Full training and ongoing development
A friendly and supportive working environment
Opportunities for career progression
TEMP TO PERM OPPORTUNITYWe look forward to hearing from you!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
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