Homeless Scheme Manager - #2170986

Do you want to make a real difference in people’s lives?

Quays Housing are looking for a compassionate, proactive, and dedicated Scheme Manager to join our team and lead our homeless supported schemes in Bradford.

As the Scheme Manager you will manage the team to ensure that service users develop financial, life and tenancy skills, as well as increasing their resilience, independence and confidence. You will ensure that income is maximised through proactive void management, rent collection and working closely with the Quays Housing management and income teams.

You will monitor the day to day responsibilities of the small team of Housing Support Workers who work across 3 supported schemes in Bradford. Each of whom are responsible for between 8 – 17 service users each, you will also have your own reduced caseload.

The team provide high-quality housing and support for clients through advocacy, 1-1 support, and group work settings to include life skills and independent living skills.

You will work within the Quality Assessment Framework, associated regulations and Quays Housing policies whilst demonstrating our core values of Passion, Pride, Equality and Commitment.

You should have a good understanding of fire safety, Awaab’s law and compliance expectations and will need to be proactive in the management and coordinating of repairs and compliance visits.

Together you and your team will play an important role in ensuring that the service, residents and their flats are safe and kept to a good standard, whilst always making the welfare and wellbeing of the residents a priority.

About you

Our ideal candidate will have experience of working with people in a community setting or supported housing and experience of delivering support plans and risk assessments.

You must have experience of managing a team and be a team player with a commitment to go the extra mile to support residents and colleagues.

You should have a good understanding of tenancies and the Renters Right act, including a good understanding of tenancy management and how to effectively manage breaches.

You should also have:

• The ability to work independently and manage your own workload effectively.
• The ability to assess suitability for low-support accommodation.
• Experience of supporting a caseload of clients
• Experience of keeping full and accurate casework records
• A strong understanding of safeguarding and professional boundaries.
• Excellent communication and interpersonal skills.
• Strong organisational and time-management skills.
• Confidence using IT systems and maintaining accurate records.
• The ability to remain calm and professional in challenging situations.

A relevant qualification in housing or social care would be advantageous as would knowledge of housing pathways, referral systems, tenancy sustainment and housing benefits.

The successful candidate will be required to undergo a company funded Enhanced DBS check.

What We Offer

• A salary of circa £36,000 per annum
• Sociable working hours between 9am and 5pm, Monday to Friday – No on call, shift or weekend working.
• Contributory pension scheme – secure your future while making a difference today.
• NHS top-up healthcare scheme (Benenden) – prioritise your health and well-being.
• Full training and ongoing professional development
• 33 days’ annual leave (inclusive of bank holidays - increasing to 36 with service).
• 3 x salary life assurance
• Occupational sick pay, and family friendly leave pay.

How to Apply

If you're ready to support people on their journey toward independence and want to be part of a committed, forward-thinking organisation — apply today with your CV and a short covering letter telling us how your skills and experience meet our requirements.