Human Resources Lead - #2184701

People at the heart of what we do

At Well Springs Nursing Home, we believe that great care starts with great people and how we look after them. Our team makes a difference every day, and we are looking for an experienced, people-focused HR Lead to help us create a workplace where everyone feels valued, supported and able to thrive.

This is an opportunity to take a leading role in shaping our people strategy, building a positive workplace culture and ensuring we attract, develop and retain the very best people to support our residents.

We are looking for someone who shares our passion for excellence and who will fit in really well with the team.

About the role

Reporting to the Business Lead, Registered Manager and Directors, you will lead and oversee all aspects of HR across the organisation. You will work closely with our home management team and senior leaders, providing practical advice, developing our people and ensuring we maintain high standards of employment practice and compliance.

We are looking for someone who combines strong HR expertise with a genuine passion for people. You will be approachable, proactive and solutions-focused, with the confidence to support managers through a wide range of people-related matters.

Key responsibilities

Recruitment and workforce planning

• Lead a values-based recruitment approach that reflects our ethos and puts the right people in the right roles.
• Develop effective recruitment strategies to attract talent, reduce vacancies and support workforce planning.
• Oversee recruitment processes, employment offers, contracts, onboarding and pre-employment checks.
• Support succession planning and the development of future leaders.
• Ensure recruitment practices are consistent with regulatory requirements and best practice.

HR compliance and employee relations

• Maintain up-to-date HR policies, procedures, contracts and employee handbooks.
• Oversee employee records, compliance checks and regular HR audits.
• Provide timely, practical advice on employee relations, including disciplinary, grievance and absence management matters.
• Support investigations, formal meetings and appeals, ensuring fair and consistent processes.
• Produce HR reports and management information to support informed decision-making.

Training and development

• Work with our in-house trainer and external providers to coordinate staff training.
• Support supervision, appraisal and personal development planning.
• Identify opportunities for career progression and promotion from within.
• Work with managers to ensure our teams have the skills, knowledge and support they need.

Employee wellbeing and engagement

• Develop initiatives that promote employee wellbeing, engagement and retention.
• Lead employee surveys and use feedback to recommend meaningful improvements.
• Oversee recognition initiatives, long-service awards, attendance bonuses and our refer-a-friend scheme.
• Help create a culture where colleagues feel listened to, appreciated and proud of the work they do.

Performance and reward

• Support managers with performance management, attendance and employee development.
• Work with senior leaders to review salaries and communicate changes effectively.
• Contribute to the development of a benefits package that supports recruitment, motivation and retention.

About you

You will be an experienced professional who enjoys working with people and making a positive difference. You will bring:

• Strong knowledge of HR processes, employment legislation and employee relations.
• Experience managing a broad range of HR responsibilities, from recruitment through to performance management.
• Excellent communication and interpersonal skills, with the ability to build trusted relationships at every level.
• A practical, organised and solutions-focused approach.
• Confidence advising managers on sensitive and complex employee matters.
• A genuine commitment to employee wellbeing, development and engagement.

Experience within health and social care, or another regulated environment, would be beneficial.

Why join Well Springs Nursing Home?

At Well Springs, we recognise that our people are our greatest asset. This role offers the opportunity to influence how we recruit, support, develop and retain our teams, helping create an environment where both colleagues and residents can thrive.

You will have the opportunity to:

• Make a meaningful difference to the working lives of our colleagues.
• Work closely with senior leadership and influence our people strategy.
• Develop initiatives that strengthen our culture and improve employee experience.
• Help build a supportive, engaging and values-led workplace.

Salary: £30k plus bonus

Hours: 9-5

Contract: Full-time

Location: On-site